Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, business name, or any details voluntarily provided through contact forms, subscriptions, or consultations.
• Usage Data: Information about how you use our website, such as IP address, browser type, device information, referring pages, and browsing patterns.
• Cookies and Tracking Technologies: We use cookies and similar tools to enhance your browsing experience and analyze site performance only.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries, requests, and service needs.
• Improve our website, services, and marketing strategies.
• Send updates, newsletters, or promotional materials (with your consent).
• Maintain website security and prevent fraudulent activities.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your information. However, we may share limited data with:

• Service providers that help us operate our website and manage marketing communications.
• Legal authorities, when required by applicable law or regulation.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR, including:

• Accessing or requesting a copy of your personal data.
• Requesting corrections or deletion of your information.
• Withdrawing consent for communications or marketing.

To exercise your rights, please contact us at barbra@insightagency.net

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or misuse.

7. Mobile Information & SMS Communications

This section describes how Insight Agency Insurance Services collects, uses, and protects mobile phone information and SMS (text message) opt-in data.

Information Collected

• Mobile phone numbers you provide through our website forms, contact requests, or during the course of doing business with us.
• Your consent (opt-in) to receive SMS messages from us, including the date, time, and method of opt-in.

How Mobile Information Is Used

Mobile information is used to send conversational, informational, and service-related SMS messages, such as responding to inquiries, providing policy or quote updates, sending appointment reminders, and delivering account or claims-related notifications.

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing or promotional purposes.

Types of SMS Communications

If you have consented to receive text messages from Insight Agency Insurance Services, you may receive messages related to the following:

• Insurance inquiries
• Quotes
• Policies
• Appointments
• Account servicing
• Follow-up messages

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments or account status.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan.

Opt-In Method

You may opt in to receive SMS messages from Insight Agency Insurance Services by submitting an online form or by providing verbal consent during a conversation with us.

SMS Terms & Conditions

By providing your mobile number and opting in, you consent to receive conversational and informational SMS messages from Insight Agency Insurance Services related to your insurance inquiries, policies, quotes, and account servicing.

• Message Frequency: Message frequency varies based on your interaction with us.
• Message and Data Rates: Message and data rates may apply, depending on your mobile carrier plan.
• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.
• Help: For assistance, reply HELP to any message, or contact us at barbra@insightagency.net or 707-843-5425.
• Carriers: Carriers are not liable for delayed or undelivered messages.

"If you consent to receive conversational and informational SMS from Insight Agency Insurance Services, you agree to receive text messages related to your insurance inquiries, quotes, policies, appointments, account servicing, and follow-up messages. Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance."

8. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can manage your cookie preferences through your browser settings or our CookieYes consent widget.

9. External Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review those sites' privacy policies before providing any personal information.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

📧 Email: barbra@insightagency.net